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Photoshop CS4 Problem.
  • hkulahkula January 23
    I am having a problem with Photoshop CS4 that I am unable to find a resolution for.... hopefully someone on this forum will be able to help.
    o CS4 version 11.0.2
    o Operating system is Windows 7 (64 bit)
    o 8G of Ram

    Problem:
    After using the patch tool. I am unable to use the clone/stamp or healing brush tool. My workaround for this is....
    o create a new layer and proceed.
    o exit CS4.... restart and proceed.

    Any ideas on what I need to do to get the other tools working after I use the patch tool?

    I have tried resetting the tools and reinstalling CS4 with no luck....
  • MatrixphotoMatrixphoto January 24
    Try trashing you Preference file
  • TrevTrev January 24
    What Matrixphoto said should work, trash the Preference file.

    To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"

    Best way to do that is while holding down those keys, right click on a PS shortcut, then choose 'Open'.

    It will delete, then continue to open and it rebuilds a new one.

    Downside, you may have to redo you palette layouts, tool presets, etc.

    First, I would locate your actions file [.psp] and other relevant ones, copy to a safe area, then if you lose those on a new start-up, copy them back into the folder overwriting the ones in there. Obviously not the Prefs.psp file.
    Close PS first of course and re-start.

    Here is list of paths to those .psp files: http://kb2.adobe.com/cps/405/kb405012.html

    Use the Windows Vista path, same as W7.

    I have never needed to do this, but apparently it's a common fault in CS4 from what I have learnt when searching.

    Trev.
  • hkulahkula January 24
    Many thanks for the suggestions. I have recreated the preference file for Photoshop before and I did it again this time.... to no avail.
    Any other suggestions would be greatly appreciated. I have done many searches and so far have not found anything that has worked.
  • MatrixphotoMatrixphoto January 26
    You may have to do a full re-install

    Sorry :(
  • TrevTrev January 26
    Yes, like Matrixphoto said, I see you did do a full re-install, but you would need to save the Actions.psp and any other .psp files first [obviously not preferences], then unintall, but go looking for those folders again and totally trash them, since by just doing a re-install over top may not solve the problem since they are still there.

    If it behaves good, then drop the actions/other .psp files back into the folder, that way you will have almost everything the way it was.
  • hkulahkula January 26
    Thanks again guys... looks like a full re-install it is. It their some program like driver sweeper for video cards that searches out and erases Photoshop files?
  • TrevTrev January 26
    hkula, sorry mate, don't know, never had to do it... Google deleting photoshop files after uninstall.

    As I said in previous post, I see quite a few references to Tool problems in CS4 over the net/forums.

    Trev.

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